Information Form

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Please read the below carefully and fill in the below form:

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Thank you for choosing Multi Fuel Stove Installers for the installation of your new stove,

 

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We aim to complete your installation within one day. Around 99% of installations will be completed in this time but we have to allow two days as if any snags are hit on your job or on our installation the day before, then this will make the installation run into two days!

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Stoves, hearths and oak beam dimensions are listed on the offer page of our website. Please make sure you have read these dimensions and are happy with your selection.

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We order the stoves and materials for each job around three weeks before the installation date. On rare occasions our suppliers may not have certain stoves and/or materials in stock, if this does happen we will contact you to discuss options.

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Oak beams are natural products and may move, twist, crack as the weather and humidity changes. Any movement in the beam is not a defect in the beam and adds to the character of it. Once installed we do not accept any liability for any movement in the beam or fixings!

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Purchaser acknowledges that natural stones and slate vary in colour, pattern, and texture. The actual stone used may differ from the sample or picture(s) shown.

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Natural stone and slate hearths are exempt from our 12 month guarantee period.

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Please Note: We do not remove any rubbish/rubble that may come out from the job. We will neatly bag and stack it to one side.

 

 

We will message you two weeks prior to your installation to arrange the times we will arrive, and again the day before with some instructions.

 

  

We do not take any form of deposit or payment until work is completed.

 

Works MUST be approved and payment made via Bank Transfer or Credit Card before our engineers leave on the day.

 

Please, if you can not provide payment on the same day that the installation is completed, let us know and we can cancel your installation.

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If you have any questions, please don't hesitate to contact us on: 0151 662 0134.